Refund policy
30-Day Return Policy
We offer a 30-day return policy from the date your order is delivered.
To be eligible for a return:
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The item must be unused and in its original condition
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Must be returned in original packaging
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Proof of purchase is required
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 24 hours of delivery at:
Include clear photo or video evidence so we can review your claim.
Please note:
We reserve the right to deny refund or replacement requests for damaged items if sufficient evidence is not provided within this 24-hour timeframe.
Returns Process
To initiate a return, please contact us at:
If your return is approved:
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You will receive return instructions
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Items must be sent back within the specified timeframe
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
Once your return is received and inspected, we will notify you of the approval status.
If approved:
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Refunds will be issued to your original payment method
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Please allow 5–10 business days for processing depending on your bank or payment provider
Non-Refundable Situations
Refunds may not be issued in the following cases:
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Items returned used, damaged, or not in original condition
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Requests made after the 30-day return window
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Claims of damage without proper evidence submitted within 24 hours
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Incorrect shipping information provided by the customer
Exchanges
We only replace items if they are defective or damaged.
For exchange requests, contact:
Contact Us
For any questions regarding your return or refund: